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Purchasing Information
Privacy Policy
Returns Policy
• Refunds
• Packing and Sending Your Return
• Lost Your Packing Slip?
• Returns Address
Purchasing Information
Videos and DVDs on the Zeitgeist Video label for home viewing can be purchased online or by calling (800) 509-0448.
Some of our films have been released by other distributors and those videos and DVDs can be purchased by visiting the page for the film you’re interested in (see
Browse Films) and clicking on the link to buy DVD or VHS.
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Privacy Policy
Zeitgeist Films is firmly committed to your right to privacy.
Zeitgeist will not share, rent or sell its mailing list to anyone. Information provided by visitors to our site will strictly remain with Zeitgeist.
Our site uses an order form for customers to request information, products, and services. We collect visitor’s contact information (phone, address, email, etc.) for the purposes of completing on-line transactions. This information is vital in verifying payment information or to help us contact you in case there is a problem or delay in filling your order.
Occasionally contact information from the order form is used to send you information about our new releases or promotions. Customers may opt-out of receiving future mailings by choosing the “unsubscribe” option when filling out our order form. You may also unsubscribe by sending us a message to
webmaster@zeitgeistfilms.com with UNSUBSCRIBE in the subject line.
For further information or questions regarding this policy please feel free to contact us at:
orders@zeitgeistfilms.com.
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Returns Policy
All returns are due within 30 days of receipt of your shipment (including gifts). You may return any unopened video or DVD, for any reason, for a full refund.
We can only process returns and refunds for items purchased from our site. Zeitgeist guarantees all products to be defect free. We will replace any defective or damaged product.
You can also cancel unshipped items. Please contact
Consumer Sales
Refunds
We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. We will only refund shipping costs if the return is a result of our error.
Packing and Sending Your Return
Please include the packing slip with the items you are returning, wrap the package securely, and ship the package to the address on the shipping label.
Lost Your Packing Slip?
If you do not have your packing slip, please indicate the order number or the e-mail address and name of the person who purchased this order, along with the reason for your return on a separate piece of paper, and send the package to the appropriate address below:
For all products, please return to:
Zeitgeist Films
C/O Cine Magnetics Inc.
100 Business Park
Armonk, NY 10504
Atttn: Consumer Returns.
For inquires and customer service, please contact:
Consumer Sales
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